Last updated September 28, 2026
This policy explains how Traffic Catapult handles personal information when you visit this website, contact us or request information about our services. For questions or privacy requests, use our contact page and request the Privacy Contact. AI Welcome can help record a privacy request for human review; it does not decide your privacy rights.
Information you share with us
When you contact us or request a Growth Leak Analysis, we receive the information you choose to provide, such as your name, contact details, business name, website, service area and the issue you want help with. We also receive the contents of our correspondence. Please do not send passwords, payment-card details, patient records or other sensitive customer information through general inquiries.
How we use it
We use inquiry information to respond, review your business request, prepare recommendations or proposals, and manage our relationship with you. A Growth Leak Analysis may also use publicly available information about your business. We use service and technical information to operate, maintain and protect the website and to meet applicable legal obligations. If a new use requires consent, we will explain it and obtain that consent before proceeding.
Website technology and cookies
This website runs on WordPress and is hosted by WP Engine. Hosting and security systems may process technical information such as IP addresses, browser and device details, requested pages and access times. Cookies may support necessary functions, including account sessions and site security. You can manage cookies in your browser; blocking necessary cookies may affect sign-in or other functionality.
Our inquiry buttons open AI Welcome, an AI conversation service powered by Vendasta. Chat messages and contact details you choose to provide are processed to answer questions, record requests and support follow-up. Conversations may be retained in our agency inbox and, when you request follow-up and provide contact details, our customer relationship system. You can browse the website without using chat. Avoid sharing sensitive information. AI replies can be inaccurate; request human review for matters that need it.
Service providers and the Business Center
Information may be handled by providers that support hosting, email, security and the delivery of services you request. Our Business Center is powered by Vendasta. If you use that portal or connected services, additional account, conversation or business information may be processed according to the features you use and the applicable service agreement and privacy notices. AI tools and integrations are configured separately; this website policy is not permission to upload other people’s sensitive information to them.
Service providers may process information outside your province or country, where local laws may allow access by public authorities. Contact us for information about the providers, processing locations and safeguards relevant to your service. We may also disclose information where required or permitted by applicable law.
Retention and protection
We retain information for as long as reasonably needed for the purpose it was collected, our business relationship, dispute resolution and applicable legal requirements. Retention depends on the type of record and service involved. We use reasonable safeguards appropriate to the information and restrict access according to business needs. No internet transmission or storage system can be guaranteed completely secure.
Your choices and requests
You can ask about our handling of your information, request access or correction, or ask to withdraw consent or delete information where applicable. Some records may need to be retained for legal or contractual reasons. We may need to verify your identity before fulfilling a request. Withdrawing consent may limit a service that depends on the information. Use our contact page; we will respond in accordance with applicable law.
Contacting us about a service does not itself subscribe you to a newsletter. If you receive marketing messages, you can use the unsubscribe instructions or contact us. If you are dissatisfied with our response to a privacy concern, you may contact the privacy regulator responsible for your jurisdiction, including the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada, as applicable.
Other websites and updates
Third-party websites and services linked from this site have their own privacy practices. This site is intended for business audiences, not children. We may update this policy as our services and practices change; the date above identifies the latest revision. Material changes that require notice or consent will be handled as required by applicable law.